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| New Rail Customer Assistance • Complete Internal Rail Profile Set Up • Facility planning for rail transportation • Equipment configuration issues • Loading and Unloading issues • Track or Equipment Restrictions / Requirements • Site Selection Assistance Demurrage • Proactive Demurrage Monitoring • Investigate and Dispute Demurrage Invoices • Demurrage Contract Review and Negotiation Overload Monitoring and Resolution • Expedite Reduction Process • Proactive Monitoring • Notify and Identify Reduction Contractors • Limit Overload Charges Private Equipment Fleet Management • Tracking • Repair / Cleaning • Leasing / Purchasing / Storage / Disposal • Empty and Loaded Diversion Assistance • Equipment Billing • Trip lease concepts and contacts • Proactive Problem Identification, Intervention and Resolution • “Best Route” Investigation Railroad Controlled Equipment Fleet Management • Shippers Pool monitoring and adjustment • Proactive Problem Identification, Intervention and Resolution • “Best Route” investigation • Repair / Cleaning (assure cars are repaired correctly and cleaning charges are correct) • Empty and Loaded Diversion Assistance • Equipment Billing • Proactive Equipment Ordering • Equipment Order Fill Monitoring Rate Negotiations • Analyze and negotiate rail rate and Intermodal structures • Assist in public or private contract rates • Structure the best rates with the correct origin/destination pairs Rail Safety Training, Testing and Certification • Rail Safety Certification • Locomotive Training and Certification |
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